* Change the cleaning environment to see if the robot will report an error. Please note that we suggest NOT to put the robot vacuum on the black ground or carpet, in which circumstance the robot cannot detect the cleaning environment and would report errors.

* Check whether the lens for ground detection (at the bottom of the robot vacuum) is covered with something which may cause the failure to detect the floor. As a result, you may use a dry cloth to clean it up.

You have successfully subscribed!
This email has been registered